If you’re running Windows and run into a problem, don’t take it to a store that charges for repairs. You can get tech support, diagnostics, virus removal, and tune-ups for free at any Microsoft Store.
For comparison, these services cost $200 just for virus and spyware removal from Best Buy’s Geek Squad.
The free in-store services cover any software-related issues. Other services cost $49: hardware upgrades or installation, app installation, data backup migration, Windows 8.1 upgrades or installations, and OneDrive setup.
Even if you didn’t buy your computer from the Microsoft Store, you’re still eligible—including if you’re running Windows on your home brewed PC (I called Microsoft to check).
If there are no Microsoft Stores near you, you can get remote tech support services from Microsoft, but they start at $99.
Answer Desk. At your service. | Microsoft Store